International Technology. Local Support.
International technology.
Local support.
An excellent machine without nearby technical support is an operational risk. Brenu operates in Mexico with its own engineers, not external representatives.
Our local structure guarantees short response times, real knowledge of the Mexican industrial context, and availability of spare parts without import delays.
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Close technical support- Specialized accompaniment
- Preventive maintenance
- Parts availability
Engineer within 10 km of your plant in:
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LeónGuanajuato- GuadalajaraJalisco
- Mexico CityCDMX
- TolucaState of Mexico
- MonterreyNuevo León
Guarantee
Our commitment to your operation.
Level 1
Immediate attention
Phone and video support to resolve operational issues in real time.
- Direct line with engineer
- Video diagnosis
- Step-by-step resolution guide
- Available during extended hours
Level 2
Specialized technical support
On-site technical visit when the problem requires direct intervention on the machine.
- Engineer on-site in less than 24h
- Full physical diagnosis
- Equipment repair and adjustment
- Post-visit technical report
Level 3
Preventive maintenance
Periodic maintenance program to guarantee the useful life and efficiency of your equipment.
- Complete systems review
- Wear parts replacement
- Calibration and fine-tuning
- Annual maintenance plan
Spare Parts
Parts available. No import wait times.
We maintain a local inventory of spare parts for the most common Brenu equipment. This eliminates wait times and guarantees operational continuity.
- Stock in local warehouse
- Delivery in 24-48h
- Original Brenu spare parts
- Technical advisory included
1 year
Machinery warranty
Lifetime
After-sales support
3 levels
Support system
5 cities
Coverage in Mexico
Need technical support for your packaging line?
Contact us and we will assign an engineer in your area.